WORK HISTORY

LULULEMON

GUEST EXPERIENCE & COMMUNITY LEAD

11/2018 - CURRENT

Managed interviews, ensuring staff qualifications aligned with role requirements.
Provided thoughtful and timely feedback to teams to drive performance and improvement.
Supervised operations, streamlining staff coordination and scheduling for maximum efficiency.
Strengthened guest loyalty and participation by addressing concerns and enhancing experiences.
Cultivated a positive atmosphere, resolving conflicts quickly to sustain momentum.
Delivered outstanding service in fast-paced environments, maintaining an upbeat demeanor.
Marketed community events via social media channels to boost engagement.
Demonstrated attention to detail by designing visual merchandising displays that boosted sales.